| Q: | How can I order Exchange Server Toolbox? How much does it cost to ...? |
| Q: | Is the licence of Exchange Server Toolbox restricted to a number of mailboxes or is a license for one Exchange Server? |
| A: | You need one license of Exchange Server Toolbox for one server, no matter how many mailboxes exist on that Exchange Server. |
| Q: | What system requirements does the Exchange Server Toolbox have? |
| A: | The Exchange Server Toolbox is designed for working with Microsoft Exchange Server 2003 (as system service) and with Exchange Server 2007/2010 (as Agent) under SMTP. The .NET Framework 2.0 is required, too, and will be automatically downloaded by the setup program if it is not already installed. |
| Q: | Does it work with Exchange Server 2007/2010? |
| A: | Yes, since version 3.0 the Exchange Server Toolbox can be used for Exchange Server 2003 as well as Exchange Server 2007/2010. |
| Q: | How do I update the Exchange Server Toolbox? Are my settings kept after installing a newer version of the Exchange Server Toolbox? |
| A: | Yes, they are. To update the Exchange Server Toolbox you need to install the new version. The setup of the Exchange Server Toolbox will automatically de-install your previous version and leave your settings files. In some cases a restart of the server is necessary to complete the de-installation. In that case the setup will automatically resume installation when the server restarted. |
| Q: | Why don't you use activation codes that turn the trial version into a full version? |
| A: | We do not work with activation codes because you can find them very easily on the internet. We are working with separate trial and full versions. After purchasing our software, customers get an account for our customer's area where they can download the full version for at least 12 months. We will also send a CD at additional cost. Our customers will also receive an installation key, which will be necessary to install the full version. You should keep both in a safe place. Installing the full version over the trial version will preserve your existing data and settings |
| Q: | Although I have purchased a full version of Exchange Server Toolbox, it still shows "UNREGISTERED" in the window title. Why? |
A: There are 3 possible reasons why "Demo version" still shows up:
1. You did not download and install the full version from the URL you received after the purchase.
2. You have accidentally installed the trial version again. (Have you been asked for a installation key?)
3. You have installed the full version to a different folder than the trial version, which is now still on your disk.
