Knowledge Base

Since 15 April, 2010 the Exchange Server Toolbox stops when updating ClamAV ? why?

I mistook the bayes training function and processed a folder of actual spam instead of good email. Is there a way to un-train or a file to delete that will undo my mistake?

I have just installed the toolbox on our SBS server. The install went ok but how do I know it is working. There is no info in the event log even though it is on Detailed setting. (We are running smartpop2 as well).

I have a SMTP relay Box on DMZ with SpamAssassin, ClamAV y f-prot. This box send the mails with a marks on header. I want to classify this mails before arrives to outlook client. Is this possible with ExchangeServerToolbox?

I am evaluating ExchangeServerToolbox but I am having crashes with errors below. I am running 3.1.6 with Exchange 2003 on a 2GB RAM machine. Is there any tuning or anything necessary I should be doing:An unexpected error occured: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException ' was thrown.

I have installed this correctly, but I have a rule to 'Do not deliver mail ' if the threshold is higher that 6.5, and a rule beneath to put [SPAM] into the subject line of mail over score 4.0It is still delivering the mail, but the second rule is working ok! what am i doing wrong?

i am getting spam through with -24000how can i find what is giving it this score

We are trialing the exchange server toolbox because when spam comes in to the server it is seen in the inbox by the blackberrys our sales peole have. Can I get EST to move the marked SPAM email to another folder WITHIN outlook, rather than a folder on the server so users can decide if they want it (ie send a mail back to put the sender into the whitelist). Setting a rule in outlook is not an option as the client PC is not necessarly on (and some ailboxes are only used by the blackberrys)

Is it possible to change the reply address on the auto reply emails?

My ESTB eventlog always logs my daily activities in ESTB but the list of events stops at 1pm every day. In order to see events after that time I have to clear events but then I lose all events up until the time of clearing.Another "funny " is when I double click an event to view details, it shows me details of a totally unrelated event...almost as if the indexes are corrupted.Pse help, as I consider ESTB as being one of the better investments I have made in the IT Dept lately. Keep up the Smart Work !

Is there anyway I can get the documentation for your products to assess their capabilities without installing them?

All spam is now not getting filtered, and we keep getting the following error:Error while applying rule 'Spam ': System.TimeoutException: Calling SpamAssassin timed out (50s). at Jam.SpamUtils.SpamTest.Scan(Byte[] pMail) at Jam.ExchangeServerToolbox.RulesEngine.IsSpamCondition.InnerCheck( MailMessage pMsg, Log pLog) at Jam.ExchangeServerToolbox.RulesEngine.RuleCondition.Check(MailMes sage pMsg, Log pLog) at Jam.ExchangeServerToolbox.RulesEngine.RuleConditionCollection.App ly(MailMessage pMsg, Log pLog) at Jam.ExchangeServerToolbox.RulesEngine.Rule.Apply(MailMessage pMsg, Log pLog) at Jam.ExchangeServerToolbox.RulesEngine.RulesCollection.Apply(MailM essage pMsg, Log pLog)Its a little concerning. I have re-installed ExchangeServer Toolbox and still get this error. we have happily had the toolbox installed for around 6 months prior to now and not had any issues - loved it. then about a week ago it stopped filtering mail. The host machine is a 2k3 standard server, only other roles on the server apart from exchange is AD. Machine has 2GB of ram, and monitoring its usage, we don 't even come close to that.