Knowledge Base

When SmartPOP2Exchange send messages to our Exchange Server we get the error: "The smtp server answered: client does not have permissions to send at this sender." or "Sender denied " What does this mean?

Since 15 April, 2010 SmartPOP2Exchange stops when updating ClamAV ? why?

I just installed a copy of your SmartPOP2Exchange software and have just received the following error message by email:09/04/2009 14:08:48 Socket Error # 10061 Connection refused.09/04/2009 14:08:48 Condition check for rule 'Spam ' failed: ----------------------------------------------------------------- ---------------------------------------------- |Address |Module |Unit |Class |Procedure/Method |Line | ----------------------------------------------------------------- ---------------------------------------------- |005B9775|SmartPOP2SMTP.exe|IdIOHandlerStack.pas | |DoConnectTimeout |273[37]| |005B9674|SmartPOP2SMTP.exe|IdIOHandlerStack.pas | |DoConnectTimeout |236[0] | |005B99DC|SmartPOP2SMTP.exe|IdIOHandlerStack.pas |TIdIOHandlerStack |ConnectClient |346[55]| |005B9143|SmartPOP2SMTP.exe|IdIOHandlerSocket.pas |TIdIOHandlerSocket |Open |330[13]| |00634BBF|SmartPOP2SMTP.exe|SpamAssassinProtocolBase.pas|TSpamAss assinProtocolBase|SendRequest |212[12]|Is this something I should be concerned about?

Is there an easy way to move the smartpop2exchange software and all settings to a different server?

Is there any way to train the spam filter to whitelist certain e-mail addresses in the same way that you can e-mail it to train it 's spam filters?

I installed the latest smartpop on my Exchange server. The wizard "next " button is greyed out when I select POP3 or IMAP. Server is 2k3 STD.

Demo install trying to test first POP3 account configured for SSL connection to port 995 gets a UNABLE TO LOCATE DLL for MSVCR71.DLL. The file installed with the Demo v6.5 is MSVCR80.dll.

Is there a way to configure SmartPOP2Exchange so that it leaves copies of my email messages on the POP server when it downloads, instead of deleting them?I would like to be able to access my POP account when I travel, and have all of my mail still sitting in the inbox.I 'm running version 5.4 right now, but I would upgrade if I need to, if this feature is not built into my current version.

I am running SmartPOP2Exchange v7.0.3.396.SPAMD.EXE is currently running and it is using over 100MB of RAM on my server. I don 't use the anti-spam features of SmartPOP2Exchange, and all of the tick-boxes under Settings -> Spam Filter are unticked.Can I safely kill SPAMD.EXE? Even better, is it possible to PREVENT spamd.exe from even being loaded by SmartPOP2Exchange if the Spam settings are all disabled?

I have the remoting tool which works great for everything except view the remote logs. I get a popup error stating that it can 't find the remote SmartPOP2SMTPLog.mdb. This system is a Vista computer and the remote (server) is a Server 2003. It 's looking for the MDB in ProgramData file patch which is not applicable in Server 2003. How can I update the Vista setup with the remoting software to point to the proper directory structure?

What does this error mean. Deborah was sending an email to mkcvo. Why is smartpop try to send an email to her.07/05/2009 15:58:48 The mail could not be sent to 'Deborah.Saunders@Milton-keynes.gov.uk ': 'Unable to relay for Deborah.Saunders@Milton-keynes.gov.uk '. Try to sent it again to fallback address: 'administrator@mkcvo.co.uk '

We have a lot of messages in the Smartpop deliveryfailure folder.How do we go about trying to get these delivered again?