Knowledge Base

I use AOL as service provider, but I receive the error message 'AOL has identified this mail to be unsolicited bulk email ' most the time.

I receive an error message, after a certain number of message are send. (e.g. ?connection closed gracefully?)

Whenever SmartSerialMail tries to send messages, I receive an error message.

Sending out 6,000 emails using scheduled processing at quantity 35 every 2 minutes. After around 500 or so messages sent, we get an SMTP Server Error #10053. What is this and how do we resolve it?

How do I import an HTML file so it will appear as the body of the email message? I tried attaching the file saved as an .html extension. But when I sent out the email, it appeared an an attachment, not in the body of the email message.

I have the trial version installed and want to buy the full version. How can I keep the data that I already have entered?

The smtp server I 'm using (lyris mail engine) sends bounced email back a little different then most email packages. Is there a way to customize what constitutes a bounce and how it 's formatted?