Knowledge Base

I tried to uninstall SpaceObServer 4.1 to install version 4.2 but the SpaceObServerAgent.exe was not removed and the install for 4.2 can 't replace it. How can I remove the file I can install version 4.2?

SpaceObServer doesn?t start to scan a specified directory. What?s the problem?

Will SpaceObserver take advantage of multiple CPUs if available (both the client and the agent)?I 've installed it on a multi-core Windows 2008 64-bit server, and I am seeing the client is only utilizing 100% of one of the CPUs, and not any of the others that are available.

I 'm about to upgrade SpaceObServer from 3.2 to the latest version. Can you tell me if the upgrade needs an OS restart? If so I need to make plans accordingly...Also, is there a database upgrade performed in the upgrade? If so, is there a particular order I need to do this in?

Does SpaceObserver support SQL Server 2008 as Database Platform? I only found a reference to SQL Server 2000 on your website.

When I shutdown a server with space observer installed..The information scanned of the server is erased from the DB?

I would suggest putting the following information in the manual for the next release of SpaceObServer.Calculating MD5 checksums for duplication checking will modify the access date on all files.This seems obvious in retrospect but I didn 't think of it until after I turned it on.

Is it possible to "move " the history information to a new server name? We recently retired some of our older file servers and the new server have different names. The directory structure (i.e., \dept\dept_name\users) stayed the same.

I currently have SpaceObserver 3.1.1 installed and want to upgrade to 4.02Is it an easy process?Can I upgrade or is it a re-install?Does the upgrade use the same SQL Database, i.e. upgraded during the install, or does it need a new DB?Do I upgrade the client or the server agents first?

Hello,we use SpaceObServer and are satisfied with its functions and features. However, our management would like to have an automatically generated report from which they could address obsolete data and mark them for archiving/deleting from production shares. I found out that there is something like OLE Automation available through custom scripting. So I would like to ask you if you could kindly provide us with some already finished and working scripts if they are available?

I believe there is a problem with how Create Date is reported.SpaceObServer reports the same Create Date as my file 's file system create date (seen in Explorer) when it initially scans the file system. If the file is moved my Create Date does not change on my file system. However, when SpaceObServer scans the file system after the file move it will report the file as being Created when it is scanned and entered into the database. This does not match the Create date of the file on the file system.

I would like to read the SpaceObserver tables in SQL server to show the SpaceObserver data with data from an other database.The problem is that when I try get the datetime from the fields in the database by casting them to datetime the result is incorrect.What is the function to translate the floats to the correct datetime?