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There is a small blue progress bar left of the root node which disappears when the scan is finished. Also the scan progress is shown in the status bar on the bottom of the window. During a scan the small hourglass on top of the folders indicate that the folder is not fully scanned.
Typically our products use the same ports and protocols as Windows Explorer. Port 445 is needed for SMB/CIFS communication. Ports 137-139 are needed for NetBios/Name resolution only . Without it you will have to access machines by IP address opposed to NetBIOS name. Example \\192.168.1.100\share_name opposed to \\my_file_server\share_name. So port 445 is sufficient if you can work with IP addresses only.
In our customer area you can download the full version of your registered software, get the installation password, update your personal data or purchase updates to the next major version for a reduced price.
The reason for this is usually that the task is running under a different user account than the TreeSize user interface and so finds other settings in the user profile. One possibility would be that either is running as Administrator while the other is not.
You can ensure that the task uses the same settings for all users by exporting your current options from the UI via "Home > Options > Export" and using that file for your task as well. You can then use the TreeSize task scheduler dialog to modify an existing task and select "Use saved options" in combination with your exported options file.You can also manually modify the task via the Windows Task Scheduler and append the command line argument /OPTIONS <pathToOptionsFile>.
You can do this using the TreeSize File Search. One of the matching options there is "Permissions".
Our disk space manager for enterprise environments, SpaceObServer, has the ability to collect the permissions of a volume in its database and to apply filters on this data. This is much faster and more convenient.
TreeSize Professional requires version 4.7.2 of the .NET Framework to work properly. Please make sure that the current .NET version is installed. During its installation TreeSize Professional checks the available .NET version. If necessary, TreeSize will update the framework automatically.
TreeSize requires a few libraries (DLLs), like "Jam.Interop.dll" or "ChartAssembly.dll", in addition to its .EXE file to work properly. Please reinstall TreeSize, this will make sure that the two files are copied to the correct directory.
TreeSize shows its formatted sizes in Mebi-, Gibi-, and Tebibyte, even though we are using the more "common" identifier Megabyte (MB), Gigabyte (GB), and Terabyte (TB) in the software. We decided to do it this way to prevent user confusion, because nowadays it is quite common to talk about e.g. Terabyte but actually meaning Tebibyte.
Either no snapshots are existing or not all necessary services are running on the destination system.
You can verify the latter one as follows: right-click on the destination directory in Windows Explorer, open the properties page and select the "Previous Versions" tab.
If no snapshots are listed there, TreeSize itself cannot display any entries. If you see entries there, not all services required for the comparison were running.
These services have now been started implicitly by opening the "Previous Versions" dialog. If you execute "Compare with snapshot" again, you should see the correct results.
This is a common mistake when using the START command in batch files. The START command will interpret the first quoted string after the command as a title for the new command prompt instance. As the path to the TreeSize executable is quoted here, this will be the title for the cmd instance. Of course, the batch script won't work this way.
To be able to use quoted paths, you will have to pass a dummy title after the START command first. The following example script will work as expected:
FOR /F %%p IN (Paths.txt) DO START /WAIT "DummyTitle" "C:\Program Files\JAM Software\TreeSize Professional\TreeSize.exe" /EXCEL "report.xls" "%%p"
