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Processing mail / Forwarding |
  
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Processing mail / Forwarding |
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Processing mail
Q: We have recently connected SmartPOP2Exchange to a 2003 Exchange. Since this time we have received emails that do not display characters correctly but the backup emails or OK. What can we do so that the characters are displayed correctly?
A: This problem does not come from SmartPOP2Exchange. It is a common problem of the 2003 Exchange Server:
http://support.microsoft.com/?scid=kb%3Ben-us%3B916299&x=4&y=13
If SmartPOP2Exchange changes the email header, i.e., the active Spam-Filter adds the SpamAssassin header field, then SmartPOP2Exchange will recode the header. Therefore, UTF-8 will be used when no code per content-type is indicated.
As long as SmartPOP2Exchange does not change the mail header, then the problem will not occur. That the actual problem comes from the 2003 Exchange Server, we recommend you install the above mentioned HotFix.
Q: I want to retrieve my mail from two accounts via SSL on port 110. Even if I select the "Use SSL" check mark it doesn't work....
What's wrong?
A: Please make sure, that the SSL certificate of your server is (still) valid. As a system service, SmartPOP2Exchange is bound to assume, that your certificates are valid - so if the POP3 server delivers an invalid certificate, SmartPOP2Exchange cannot proceed without a valid certificate.
Forwarding (Regarding to Exchange Server configuration please read the chapter "Setup guide for connecting Exchange Server")
| Q: | Is there a way to test if my Exchange Server can receive emails via SMTP? |
| A: | Enter the following lines in the command line to simulate sending an email via SMTP to the Exchange Server: |
telnet [Your Exchange server's IP] 25
HELO
MAIL FROM: smartpop2exchange@jam-software.com
RCPT TO: [your email address]
DATA
Test
.
QUIT