FAQ > Common error entries (Log)

Follow these steps:

1.	Choose ' 2. Recipients' in the navigation. Select the toolbar 'Home' if not selected already.

2.	Click on the icon ' New' and insert a name for your list, e.g. 'customer'.

3.	Select the toolbar 'Import Export' and click on the button 'Import'. The Import Wizard will open.

4.	Choose as source type 'Microsoft Excel File'.

Import_Wizard_1

5.	Use the ' Open' button to browse your file system and select a file or type the path into the text field. With the ' Edit' button you can open and edit the selected file.

Note:

Close the file to ensure a correct import.

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6.	In this picture you can see an exemplary 'Open-Dialog'.

import_wizard_2

7.	Choose the spreadsheet, which you want to import from.

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8.	State at which row the import has to start. This is important to avoid importing headlines as recipients.

import_wizard_5

9.	Select which columns should be imported and which headline each will have.

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10.	Select if you want to import duplicate entries.

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11.	The recipients will be imported. Finally you can see in the log window if all entries have been imported correctly. Choose 'Save' to save the log as text file. Choose 'Close' to finish Import.

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12.	After the successful import you will see the recipient list.

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You can get detailed information in the help files under 'Recipients'.