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Profile Properties and General

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In the Profile Properties you establish general settings for sorting and processing received mails.

 

info_32 Note:

Returns are only available in the Enterprise Edition.

You can find a detailed comparison between the Small Business Edition and the Enterprise Edition here.

 

Specify the details of the POP3/Exchange account where you receive your mails from.

 

note Note:

If you access this POP3/Exchange account with other mail clients too, you have to make sure, that these client(s) are set to leave the messages on the server.

 

note Note:

SmartSerialMail downloads all mail from the selected folder and checks each mail in regards to the rules you made. This process may take some time.

We recommend that you sort the mail in your mail account before importing it into SmartSerialMail.

Create a folder and move the mails you want to import into the new folder. Now select the folder to import from.

 

 

General Settings

 

If you have not defined special settings on how to process bounced mail, subscriptions or cancellations the general settings will apply to all kinds of returns.

This only offers a very limited processing of your incoming mail.

In any other case, the specific settings will override the general settings.

 

The general settings actually complement the special settings for bounces, subscriptions

or cancellations, in order to handle mail not belonging to one of these three groups.

 

Returns_profile_properties

 


incoming_server_options

 

Profile

Profile Menu

On the left side of SmartSerialMail you can find the profile menu. In this menu all created profiles are listed. To change the profile just click on the entry in the list.


 

Incoming Server Options

Server Name

Type in the name of your POP3/Exchange server.

Contact your Internet Service Provider or take a look into the configuration of your mail client if you need to obtain information about it.

In the blank box a short help text is shown.

 

The name in this box will be checked during input and one of the following 2 icons could be shown:

 

checktrue

The server name or address is formally correct.

 

note Note:

It cannot be guaranteed, that the server really exists.

checkfalse

The server name or address is not set or formally incorrect

User Name

Type in your user name for the POP3/Exchange server. Contact your Internet Service Provider if you need to obtain information about it.

In the blank box a short help text is shown.

Password

Type in your password for the POP3/Exchange server. Contact your Internet Service Provider if you need to obtain information about it.

In the blank box a short help text is shown.

Test Connection

Press this button 'Test Connection' in the Menu tab Home, to verify your server settings. If all of the settings are correct a test mail will be sent to the mail address specified as 'From-Address'.

 

note Note:

If the connection test should fail, check your settings and have a look at the common error entries in the FAQ.


advanced_incoming_Sender_options

Advanced Incoming Settings

Server Port

This option sets the port used to communicate with your POP3/Exchange server.

 

note Note:

The default POP3/Exchange server port without explicit SSL/TLS is 110, with explicit SSL/TLS it is 995.

Default Port

Set server port to the default port

Security

This option has to be set if the SMTP server requires the SSL/TLS authentication.

Contact your Internet Service Provider if you need to obtain information about it.


 

General Settings

Leave unhandled messages on server

Leaves messages on the mail server, which could not be handled as defined in the special settings.

Delete unhandled messages on server

Deletes messages from the mail server, which could not be handled as defined in the special settings.

Forward unhandled messages to address

Forwards messages to the specified address, which could not be handled as defined in the special settings. The original messages stay on the server.

 

The address in this box will be checked during input and one of the following 3 icons could be shown:

 

checktrue

The address is formally correct.

 

note Note:

It cannot be guaranteed, that the address really exists.

checkinfo

The address is formally correct, but some Programs/Providers might not treat it as such.

checkfalse

The address is not set or formally incorrect.

Remove unhandled messages after forwarding

Deletes the forwarded mails from the server.