| Q: | What is the difference between the SpaceObServer License and the SpaceObServer Remote Client? |
| A: | SpaceObServer includes the system service which scans the drives and enters the information into a database. The SpaceObServer Remote Client only includes the SpaceObServer user interface, without the scanning service. You can install SpaceObServer Remote Client on additional machines in your network to generate reports for scanned directories, by accessing the stored data inside the database. You can also use the SpaceObServer Remote Client for remote administration of scans. |
| Q: | Why is there no trial version of the SpaceObServer Remote Client available? |
| A: | The trial version of the SpaceObServer Remote Client is included in the normal SpaceObServer trial version. To install it you have to run the normal SpaceObServer trial installation file and choose "Install SpaceObServer Remote Client only" within the installation. |
| Q: | I want to provide the scan results to other users, but they should not be able to schedule new scans. How can I do this? |
| A: | You can do this by using the SpaceObServer Remote Client, which is a separate product. Just create a user profile on your SQL server without write access to the SpaceObServer database. Ensure that the connection of the SpaceObServer Remote Client uses this user profile. The Remote Client will be able to create reports for any scanned shares of the database, but will not be able to schedule scans. All database manipulating features of the user interface will be deactivated. Many of our customers are already providing the data collected by SpaceObServer to their users this way. |
Q: Is it possible to prevent the access of the scanned file server by the SpaceObServer Remote Client?
A: To make sure that the SpaceObServer Client does not connect to the remote file server, go to "Tools > Options > View" and activate "Determine Icons based on file extension only", deactivate "Show files deleted since last scan grayed" and deactivate "Show long tool tips in the directory tree".
