Knowledge Base


Question / Problem

I’m a registered user of SmartSerialMail. I wish to install it on a temporary computer and transfer program and data when the permanent computer becomes available. How do I "remove" the software from the temp one and install it to the new/permanent computer, without losing all my contacts information?

Answer / Solution

You can find the database files in your user profile. Depending on the version of Windows you are using this is either: On Windows XP: C:\Documents and Settings\\Application Data\JAM Software\SmartSerialMailOn Windows Vista: C:\Users\\AppData\Roaming\JAM Software\SmartSerialMailCopy the files in that directory into the directory on the new PC.All your settings/profiles/mail and lists will be available then.