Knowledge Base

SmartSerialMail



Question / Problem

I can 't send to my recipients list.After my first attempt, my list marks a red cross to each entry.How do I deblock it and how do I sent my email to all my recipients?

Answer / Solution

You can "deblock" those recipients by changing there status to "unsent" in step 2. "Recipients".

This red cross indicates that there has been a problem when sending to this recipient. You should check the log for the exact error description and resolve that problem before resending. If the problem has been solved (e.g. missing image) you can send those messages by selecting "send" in step 5. "Send Mail"