Knowledge Base


Question / Problem

I kept getting a relay error after i sent 250 emails, error stated a i was over my relay limit. My ISP says i have no limit and can send unlimited emails. The email address i was using was a GO DADDY webmail email address.I am very happy with your program but can you help with this matter?

Answer / Solution

A relayerror has its origin on the SMTP server used for sending mails. SmartSerialMaildoes not have any limit.So ifthe server answers with a relay error you are either not authenticated or, likein your case, the server does have a limit.Soplease ask the administrator/provider of the SMTP server used for sending (again).Theremust be a limit, you can even send them your log of SmartSerialMail whichproves that there is a limit.