Knowledge Base


Question / Problem

I am wondering how to set up an account with gmail. I enter but it is not working.

Answer / Solution

The gmail SMTP settings can be found here.

  • Outgoing Mail (SMTP) Server - requires TLS: (use authentication)
  • Use Authentication: Yes
  • Use STARTTLS: Yes (some clients call this SSL)
  • Port: 465or 587
  • So you need to change the standard port from 25 to 465 or 587 and enable SSL/TLS in the SmartSerialMail advanced SMTP server settings.