Knowledge Base


Question / Problem

How do I improve the spam scoring of my email content?

Answer / Solution

Most email servers use so-called spam filters. These filters evaluate an incoming email and decide whether the message is a desired email or so-called spam.

SmartSerialMail generates a spam report by means of the software SpamAssassin. Please note that this spam report may differ from the actual spam scoring of the sent email.

The spam report can help you identify and solve potential spam issues before you will send your email.

Unfortunately, it is virtually impossible to design an email that does not match any spam criteria. Since this depends on many factors (content, language, used images, sender’s email address etc.) there is a variety of spam rules for evaluating an email.

For this reason, we regret that we cannot provide any assistance for the individual spam rules that your spam report may include.