Knowledge Base

TreeSize



Question / Problem

Why can I not see any network drives within TreeSize?

Answer / Solution

Since Windows Vista and later, Microsoft enforces more strict security rules on the operating system. One side effect of this is that you may not see your mapped network drives anymore (Windows 8 and later), or they appear disconnected (typically in Windows Vista and 7) in all applications that run with administrator privileges.

This is because Windows uses different user environments for non-elevated and elevated processes. There are some workarounds to gain access to those network drives anyway:

  • Do not run TreeSize as administrator unless it is truly needed.
  • Manually enter the UNC path (e.g. "\\server\share") for the network drive into the path drop-down list and press enter.
  • Use the "Map network drive" or "Add drive or UNC path" dialog from the Drive List menu bar.
  • Enable "Linked Connections" as described here: http://www.jam-software.com/knowledgebase/6898