Knowledge Base


Question / Problem

Why is my USB stick / my SD card not displayed in the drive list of UltraSearch ?

Answer / Solution

Your USB stick / SD card must be NTFS formatted in order to be searched by UltraSearch. Fat32 formatted or differently formatted drives cannot be searched. The file system of your drive can be displayed by right clicking on the drive and selecting 'Properties > General'. If your drive is not NTFS formatted, you can for example backup your files elsewhere, then format the drive to NTFS and restore the data from the backup. UltraSearch is now able to browse the drive.

Note: Please note that some digital cameras or TVs does not recognize NTFS formatted USB sticks or SD cards!