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Yes, the license agreement of SmartSerialMail says, as long as you are the only one using SmartSerialMail you may install and use one license on up to 3 machines.
This is an internal provider error witth there mail server. Please consult your provider stating your problem.
You can find the signature on the content page in the Options.
This happens, if the server does not respond your connection request in time. There are many possible causes for a delayed/not existing server reaction:
- The server is unknown /server address is wrong or misspelled.
Check the servers address, try it’s IPaddress to be sure.
- A virus scanner or a firewall proxy delays the request too long.
Try to establish a connection, after disabling your firewall and virus scanner. If this works, enable one application after another. When you have identified the blocker, add a rule that allows SmartSerialMail to send mail.
- Your internet connection is too slow
- The server is overloaded
Of cource it is possible to use "dynamic" tags (so-called "Templates"). If you have ClientName, Username and Password in your list of recipients, you can insert markers e.g. %username% and %password% into the message at any point using the "Insert Field" button on the page "Content".
This is not a limitation from SmartSerialMail. This is a typical provider limitation with a sending quota. e.g. Maximum 20 mail per hour. Please contact your provider and ask him for a different access. Alternatively use a different provider.
You can find all your settings in a file named ssm4.mdb.This file is located in your WinXP userprofile.C:/Documentsand Settings/username/Application Data/JamSoftware/SmartSerialMail.
Under Vista, look here: C:\Users\username\AppData\Roaming\JAMSoftware\SmartSerialMail
If you copy this file into the corresponding directory on the new pc all your profiles, list of recipients and mail will be available again.
Error Type: SMTP Remote server (220.127.116.11) issued an error.
MailServer sent: RCPT TO: Remote
Server replied: 550 : User unknown
Most providers don’t adhere to standard formats for bounced mail, so the format of the bounced mail is the cause for not recognising a mail as bounced mail. There is very little we can do about this fact, but if you send us a bounce notification you got in original format as attachment, we will see what we can do to provide correct identification of this kind of bounces in the future.
SmartSerialMail can be connected to all SMTP servers, and so – of course – also to Exchange.
Bounces will alwaysbounce back to the FROM: -address of the mail. But you can insert your ownaddress into the FROM:-field and insert your customers address into theREPLY:-field of the mail.
Please contact our supportteam. We will provide you witha new key for a second test period.
If a email addresscontains a name, it will be listed fully in the "last_name" column of your list of recipients.