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There is a small blue progress bar left of the root node which disappears when the scan is finished. Also the scan progress is shown in the status bar on the bottom of the window. During a scan the small hourglass on top of the folders indicate that the folder is not fully scanned.
Typically our products use the same ports and protocols as Windows Explorer. Port 445 is needed for SMB/CIFS communication. Ports 137-139 are needed for NetBios/Name resolution only . Without it you will have to access machines by IP address opposed to NetBIOS name. Example \\192.168.1.100\share_name opposed to \\my_file_server\share_name. So port 445 is sufficient if you can work with IP addresses only.
The reason for this is usually that the task is running under a different user account than the TreeSize user interface. One possibility would be that either is running as Administrator while the other is not.
You can ensure that the task uses the same settings for all users by exporting your current options from the UI via "Home" > "Options" > "Export" and using that file for your task as well. You can then use the TreeSize task scheduler dialog to modify an existing task and select "Use saved options" in combination with your exported options file.You can also manually modify the task via the Windows Task Scheduler and append the command line argument /OPTIONS <pathToOptionsFile>.
We are sorry, this is currently not possible. What you can do is perform a full export of the directory tree in the TreeSize main module, or of a result list of the TreeSize File Search, to Excel, and then use Excel Auto-Filter feature to filter the files in question.
TreeSize Professional requires version 4.0 of the .NET Framework to work properly. Please make sure that the current .NET version is installed. During its installation TreeSize Professional checks the available .NET version. If necessary, TreeSize will update the framework automatically.
TreeSize Professional requires both the "Jam.Interop.dll" and "ChartAssembly.dll" libraries in addition to its .exe file to work properly. Please reinstall TreeSize. This will make sure that the two files are copied to the correct directory.
TreeSize shows its formatted sizes in Mebi-, Gibi-, and Tebibyte, even though we are using the more "common" identifier Megabyte (MB), Gigabyte (GB), and Terabyte (TB) in the software. We decided to do it this way to prevent user confusion, because nowadays it is quite common to talk about e.g. Terabyte but actually meaning Tebibyte.
This can be achieved by creating a new entry in the "send to" context menu in windows:
1. Open the folder "%APPDATA%\Microsoft\Windows\SendTo".
2. Create a shortcut to your TreeSize.exe.
3. Open the properties of the new shortcut.
4. Under "Target" append the command line option "/OPEN".
5. Click "Ok".
In windows explorer, you can now right click on any XML file that you have previously exported to save your scan results and use "Send To" -> "TreeSize Professional".
Since Windows Vista and later, Microsoft enforces more strict security rules on the operating system. One side effect of this is that you may not see your mapped network drives anymore (Windows 8 and later), or they appear disconnected (typically in Windows Vista and 7) in allapplicationsthat run with administrator privileges.
This is because Windows uses different user environments for non-elevated and elevated processes. There are some workarounds to gain access to those network drives anyway:
- Do not run TreeSize as administrator unless it is truly needed.
- Manually enter the UNC path (e.g. "\\server\share") for the network drive into the path drop-down list and press enter.
- Use the "Map network drive" or "Add drive or UNC path" dialog from the Drive List menu bar.
- Enable "Linked Connections" as described here: https://www.jam-software.com/knowledgebase/6898
Either no snapshots are existing or not all necessary services are running on the destination system.
You can verify the latter one as follows: right-click on the destination directory in Windows Explorer, open the properties page and select the "Previous Versions" tab.
If no snapshots are listed there, TreeSize itself cannot display any entries. If you see entries there, not all services required for the comparison were running.
These services have now been started implicitly by opening the "Previous Versions" dialog. If you execute "Compare with snapshot" again, you should see the correct results.
The last access date of a file is maintained by Windows. Since Windows Vista/Server 2008, Microsoft disabled the automatic update for the "Last access" date by default to improve system performance on NTFS formatteddrives. Because of this, the date won't be updated anymore if a file content is changed for example. That is also the reason why the last access date isn't a good indicator anymore for recent usage of a file.
For more information on these topics, please refer to the following MSDN articles: