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This issue typically occurs if an application which extends the Windows context menu fails for some reason. In such cases, the faulting application will also crash TreeSize. Besides TreeSize, several other applications such as "WinRar" or "DropBox" extend the Windows context menu. As those applications share the same resource (the context menu) with TreeSize, an exception in one application might cause the application where the context menu is called from to fail.
Identifying the actual source of the problem is not an easy task. If the problem has occured only recently, you should check in the software list of Windows which applications have been installed recently. If one of these applications extends the Windows context menu, you should try to uninstall the application and check if the problem still persists.
For further questions or assistance please contact the TreeSize customer support under (TreeSize@jam-software.com).
In general, TreeSize uses the date settings of Windows. Due to a problem in Windows 7 and Windows Server 2008 it may however display the 'wrong' date format.
To fix this problem, please open the "Regional Settings" ("Clock, Language and Region") in the Window Control Panel and click "Additional Settings". In the following dialog, click "Reset". After the confirmation, close the dialog and restart TreeSize. The problem should be fixed.
For each scan that is executed on a specific folder or drive, TreeSize automatically saves the size from that scan for the use in the "History" view. If another scan on that same folder is done, TreeSize will add the new size data and create a graphical trend for this folder. This is the reason why you might see different periods of time for different drives and/or folders.
We have another product named SpaceObServer, which is much more powerful in regards to creating reliable statistics for the increase/decrease and the historic developement of disk usage of your systems. SpaceObServer scans local and network drives as well as Exchange mailboxes and Linux/Unix-servers via SSH using a background service and stores their structure, sizes and properties in an SQL database.
In a user interface similar to TreeSize the collected data can be viewed and browsed in hierarchical or tabular views, 3D bar, pie, line charts and tree maps. Using the archived data you are able to track the development of the space usage from past to present, and forecast future size usage.
In general, TreeSize can scan any systems that have a drive letter assigned in Windows. This typically applies to local drives, network shares, etc.
Most mobile devices will announce themselves as MTP (media transfer protocol) devices, which allows access via Windows Explorer without having an actual drive letter assigned. In this mode, TreeSize cannot scan the contents of the device.
To scan the contents of your mobile device you should check if your mobile device provides a "mass storage usb mode" when being connected to a PC. In this mode, the mobile device will be treated as a regular USB device by Windows and therefore having assigned a drive letter. This will allow TreeSize to scan the device.
Given that your mobile device uses a memory card, you can also use a memory card reader which usually provides the content of the card as a device that can be processed by TreeSize.
"C:\Program Files (x86)\JAM Software\TreeSize Professional\TreeSize.exe" /EXPAND 1 /GROUPSCANS /EXCEL "myreport.xlsx" "C:\" "D:\"
The Excel file only includes the search locations "C:\" and "D:\" and not the designated 1 level expansion.
If you use the /GROUPSCANS switch, TreeSize combines your scan paths into a virtual root folder which is referred to as expand level 0. Following this, /EXPAND 0 will only show the virtual folder.
/EXPAND 1 will show the virtual folder plus the given scan paths (M:\_PROJECTS" "R:\_PROJECTS in your case)
/EXPAND 2 will show the virtual folder plus the given scan paths plus their first level of files and folders.
In order to expand the first level of each defined scan path you will need to use "/EXPAND 2".
TreeSize is capable of scanning Distributed File System environments. It will follow the links to the target directories so you won't have to map single shares.
Yes, this is possible by using the "Virtual Root Folder" feature of TreeSize. Using this feature it is possible to group scans under a virtual root folder. This virtual root folder shows a summary of all scans that are part of this group. This way you can merge different scans together e.g. for printing or exporting. You can add or remove scanned paths individually from the virtual root folder using the context menu.
Yes, TreeSize supports processing of NetApp filers, assumed they are mounted as a usual network drive.
Yes, but it may require that you start TreeSize as administrator.
To run TreeSize under a different user account, you can either start the application using the 'Run as' command which is available if you [Shift]+[Right-Click] the executable, or you can create a scheduled task.
For the 'Run as' command you will have to enter the credentials each time the application shall be executed for that specific user, while for the scheduled task the credentials are only required once.
TreeSize tracks the directory and file depth and assigns it to a property called 'Dir Level'.You can view the level for any folder or file in the 'Details' view.To activate the column, right click on the column header of the details view and click 'Dir Level'. If you need to filter a scan result for a specific directory or file level, you can use the Excel export from TreeSize.Before exporting, make sure the 'Dir Level' column is activated in the options menu of TreeSize for Excel reports.To do this, go to Tools > Options > Columns/Export and set the 'Visible Columns of' to 'Excel'.In the list below, look for the 'Dir Level' entry and check it. After scanning the system you can now use the 'File > Export > Export to Excel' button to create an Excel file that contains the scan data. With the filter features of Excel, you can now filter for any criteria.
The full version of TreeSize Professional can be installed on an USB stick and can be run from there. To install TreeSize Professional as "portable edition", install it normally on a PC, run TreeSize and click "Tools > Create portable edition".