Knowledge Base


Hello and welcome to our Knowledge Base. Our experts provide answers to the most frequently asked questions of our customers. Start your information search here to find your answer quickly and easily.
Please enter your query or select one of the above categories.

All entries (Page 5 / 15)

We had a user who used treesize pro on a daily basis who has now left, we need to transfer his licence to another user/machine (un-install, re-install) but we wish to keep the history and continue to add to it maintain our trend analysis, can his history be copied to or imported into the fresh install

The values for the "History" tab are stored in an XML file named "scanhistory.xml" in your application data directory ("C:\Documents and Settings\\Application Data\JAM Software\TreeSize Professional\").
Please copy this file to your new machine to keep your "History" values.

WWith which Windows versions is my version of Treesize compatible with?

You will find this information for the latest on the TreeSize homepage and also in the TreeSize help file in the chapter "Installation".

Can anyone point me in the right direction for tree size pro reporting? I am specifically looking for a report to show me all file extensions for each user under several specific UNC paths.

This is not possible with TreeSize Professional as it is not able to filter both by file extensions and by user name. TreeSize groups information on folder level only, this is because of memory consumption.

We also offer another disk space manager called SpaceObServer which is designed for large servers and continuous reporting. It regularly collects the file system information using a background agent and stores it in a SQL database, including size development. It uses less RAM than TreeSize Pro and the reporting capabilities are faster and more flexible because it is built on a database and collects data on file level. SpaceObServer offers advanced scripting capabilities through OLE Automation. If you are interested, please visit:

SpaceObserver can perform yiur task easily with the integrated filter options.

I wish to search from the command line our domain servers looking for large files (>100megs) and older than 90 days and have the results put into an xml file. I want to set it up so it will run automatically, so I do not want to click on the start search button. How do I do this?

Start the TreeSize File Search. Please configure the custom file search appropriately, turn off all other search types and save your search options to an XML config file using the "File" menu. You can then call the TreeSize File Search via command line and export the results to a CSV or Excel file:

TreeSize.exe /SEARCH /SAVE D:\Results.xls MySearchOptions.xml

Exporting to an XML file is currently not supported, but planned for a later version.

I 'm able to schedule TreeSize task to perform scan on schedule.I 'm unable to schedule scan multiple path for some reason.when enter "\machine\d$ " "\machine2\d$ " in the path to scan, I only get results from the machine2.

If you want to get a combined, then please add the command line switch /GROUPSCANS to the beginning of the command line. If you want seperate reorts for those drives, it is best to split it up into separate TreeSize call.

How can i restore files i accidentally deleted

Unless instructed otherwise TreeSize deletes all files to the Windows using the same mechanism as the Windows Explorer. That means, if according to your settings files get deleted to the recycle bin, they can be rcovered from there.

After searching for a file type is there a way to move the found files to a new directory without maintaining the old directory structure?

Yes. When using the "Move Checked" feature of the file search, there is an option that allows you to decide whether or not the directory sturcture will be preserved.

How do i know what files i need to keep and what i can delete?

Since we do not know which files you have on your disk, and also do not know which files you or your colleagues or family members might be interested to keep, we cannot give you advice here. The results of the TreeSize Temporary File Search and the Browser Cache Files are quite safe to delete. If you delete files, only delete them to the recycle bin or move them to a different path, from where you can recover them again a few days after you deleted them, just in case you deleted a file you still need.

What is the difference between last change date and last access date?

The last change date is the date on which the file has been written the last time, for example if a file is saved or if the content of a folder is altered. The last access date is updated even if the actual written content is identical to the previous one.

The last access date shows when the file was last opened for reading.

is it possible to use tressize professional in a batch file to get the size of a folder?

This command produces a text file with one line containing the size and allocated space of D:\Temp in Bytes:

Treesize /SAVE D_Temp_Size.txt /NOHEADERS /EXPAND 0 /SIZEUNIT 0 D:\Temp

How can i combine scan history from two different users into one?

Let the first user export his history through "History > Manage history data > Export to file". The second user then can import this file through  "History > Manage history data > Import from file", the data will get merged.

Is there any way to combine scans into one logical scan? For example, I would like to group C: and D: together for charts and reports. Kind of like a "Level 0 " I guess.

Yes, please use Tools > Group all scans in a virtual root.