Knowledge Base


Hello and welcome to our Knowledge Base. Our experts provide answers to the most frequently asked questions of our customers. Start your information search here to find your answer quickly and easily.
Please enter your query or select one of the above categories.

All entries (Page 7 / 15)

After installing the full prof version I can no longer use/open my "total commander " program. strange relation or?

We have just installed both Total Commander and TreeSize Pro on a Windows XP test system and both is working fine.

Do you have a version available that works with Macintosh client / on MacOS?

We are sorry, but TreeSize is a Windows application and can be run on Windows systems only. We do not yet provide a Macintosh version of TreeSize. Information on disk space managemnet on MacOS can be found here.

I am using the evaluation version of Treesize Pro. I want to run a report that will give me a listing of the number of files accessed between a certain date and the total size of the files. The evaluation version lets me see files accessed 1-6 months ago, 6 months to 1 year, etc. but I need to get more granular. Can the pro version do what I need?

You can adjust the intervals used for the "age of files" statistics under: Tools > Options > Age of Files

The custom search type of the TreeSize File Search, which can be opened through the Windows Start or the TreeSize Tools menu, is also very suitable to get a list of files accessed or not accessed in a certain time range.

Can I create a report that shows the difference between two folders?

We are sorry, but TreeSize is not a folder comparison tool, so this is not possible. TreeSize can however show the size increases of a file system branch between two scans, using the XML export feature.

Can I install the new version over an existing version or do I need to uninstall first?

Our software products are designed to be installed over an existing version. There should be no more than one major version between the old and the new version.  

Is it possible to schedule a scan for duplicate files on a network?

Yes. Open the TreeSize Professional File search using the Windows Start menu or the TreeSize Tools menu, on the "Scan Options" tab activate only the duplicate file search, add the network paths to to the list of "Drives and Paths to Search" and start the scan.

A user has a 148 GB hard drive, showing with 49 GB free space. Treesize claims he is only using 58 GB. Why the difference?

The Windows Explorer shows the space that is physically allocated on the drive while TreeSize shows the space that is occupied by all files under a certain path. Please make sure that you have the view option "Allocated Space" activated when you are interested in the physically allocated space.

A possibility is that not all parts of the drive could be scanned due to access restrictions. Therefore it is highly recommended to run TreeSize with administrator privileges. Turning on the Option "Track NTFS Alternate Data Streams and NTFS Hard Links" in the Options dialog may result in more accurate results but slows down scans. If a drive letter points to a sub-folder of a network drive, the allocated space (correctly) reported by TreeSize Professional may also be much smaller than the physically allocated space on this drive reported by the Windows Explorer because possibly the whole drive is not accessible through the network.

Beyond the space that is needed for storing the files itself, additional space is used for storing management data like the File Allocation Table of the file system or the boot sector. It is not possible to free this space with TreeSize Professional or any other tool. This is usually 0.5 - 2% of the occupied space. Another possibility is that you are using a Software RAID - like Windows offers it - which spreads the data with redundancy over several disks. These disks will appear as one logical volume and the failure of a single disk will not cause any data loss. But for storing the redundant information additional space is needed.

Is there a way when running TreeSize via a command line to label the tabs in Excel to something other than the date and time?

You may use the command line option /SHEETNAME to specify a name for the new sheet.

Caracters like : \ and / are not allowed in Excel sheet names and the sheet names have to be unique. Treesize will take care of this.

is there a way to deduplicate files. for example when i move duplicate files to new location, only one copy will be generated inthe new location and links to this copy will be in the original locations.

Once you used the search type "Duplicate Files" of the TreeSize Professional File search then you will be able to replace all duplicate files by a hardlinks to single file using the right click menu. This is pretty much you are asking for, there would be no benefit in moving them first as long as they are already on one disk. Please cehck the help file on more detials on deduplication.

I currently have the trial installed. I just purchased two licenses and it indicated that I should download the full version. Do I uninstall the demo and then install the full or just install over the top of the demo?

You can simply install the full version over the trial version.

I really enjoy using my copy of Treesize Personal. One feature that I consistently miss is having an "up arrow " that will let me go up to the parent directory in the right panel. Now, I need to over to the left panel to move around.

There is an "Up" arrow in the toolbar, next to the print burtton, and hitting the backspace key will also go up one level.

Is it - or will it be - possible to apply a kind of folder-filter to TreeSize, so I can have TreeSize recurse only the (1. level) subfolders that the filter specifies?If I have a folder with many subfolders, fx. roaming userprofiles or redirected My Documents folders (fx. D:\Profiles\ or D:\Redirected\MyDocuments\) each with fx. 5000 subfolders (one for each user in the domain), I would like to make TreeSize recurse only selected subfolders, fx. all the users starting with a specific text.Lets say I have 5000 users whose username consists of 2 parts, the first part nominates a location and the second part his initials (fx. dknira (for DenmarK NIcolaj RAsmussen) or dejoma (DEutschland Joachim Marder). I want a TreeSize report of all the Danish users (starting with DK). I can add D:\Profiles\DK* but this will add every folder to TreeSize (giving me a report of each individual folder) rather than giving me a complete report containing all the folders. I could add D:\Profiles\ but this will give me a report of ALL profiles and the numbers and diagrams will be skewed and contain many more data than I want.I want to add D:\Profiles\ but with a filter that will only read the subfolders that starts with DK*.I hope I make sense.Can it be done - or will you consider it for a future release?

TreeSize supports wildcards on the path where it starts scanning, e.g. D:\Profiles\DK* All matching paths will be scanned separately, but they can be merged together again using "Tools " > "Group All Scans in a Virtual Root " The upcoming V5.2 of TreeSize will have an extended exclude filter, that allows full path with wildcards, e.g. D:\Profiles\DE*. If you are a registered customer, I can provide a pre-release of this version.