Knowledge Base


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Where can I find a user guide or other documentation that shows me best practice for setting up reporting?

You can reach the Help of Treesize through the "Help" menu and can open a PDF user 's manual in the windows start menu. If you are particularly interested in scheduled scans, please take a look at the chapter "Schedule TreeSize Tasks".

what is a TreeSize Professional - Site License?How many serers are included?

A "TreeSize Professional - Site License" covers all installations of TreeSize Professional at one location of your company.

How do I generate exports that include the files as well?

By default, the exports done through „File > Export“ contain only folder and subfolders. To include also the files, click the "Customize" button In the Save-dialog and click "Include single files in export" and also "Export the full directory branch" if applicable. You will find these options also at: "Tools > Options > Export".

Using "File > Export > Copy List of Files" you can easily copy a list of files to the clipboard. This function is also included in the context menu of the TreeSize directory tree.

I had a licensed older version of Treesize on my computer. It asked me if I wanted to update. I downloaded and installed the latest version, but now I have a "BUY NOW " on my toolbar and can 't remember how to get rid of it.

You accidentally downloaded the trial version of the software. Within your maintenance can download the latest full version from within ourcustomers area: Just install the fullversion over the trial version.

Is there a limit on the size of disk being searched?

Since TreeSize holds file information of scanned directory structures in your system RAM, the theoretically maxiumum disk size that can be scanned or searched by TreeSize is only imitated by your systems memory. 

The 32 bit edition of TreeSize can use a maximum of 2 GB RAM (default for Windows applications). This is sufficient for most Home or Small Business environments.

For larger file system structures with several million of files, we recommend the native TreeSize 64 bit edition which is available in TreeSize Professional.

The Custom Search tab is missing and I need to search for a file. Please help.

Please make sure that you are using V5.0 or higher.

Please make sure that you activated the "Custom Search" on the "Search Options" tab.

How are the High and Low attributes in the XML reports equated to the LastChangeDate and LastAccessDate of the folder?

They are used equally to the Windows FILETIME structure, follow the link for details.

Is it possible to search empty folders with TreeSize?

Empty folders do not consume space on a drive, also some applications may store data in them sometimes. To search them anyway, use the custom search of the TreeSize File Search, go to the tab "Size / Attributes" and set a maximum size of 0 Bytes, uncheck "Include Files" and check-mark "Include folders".

I want to filter out and only view a directory with a particular name - dwg. Is that possible? I see filters for files but not for directories.

There iscurrently only an exclude filter in the TreeSize options. But you can simply export a scan to an Excelfile and then use Excel 's Auto-Filter to filter out all directories containing "dwg".

Is it possible to modify the defined categories of extensions in the 'Extensions ' tab?

You can configure those groups at: Tools > Options > View > File Groups
Don't hesitate to send us suggestions which extensions you expect in which category. We will be happy to include this in the next release.

Is there any way to 'increase ' the number of 'top 100 ' files found to create lists of 'all ' files?

If you are particularly interested in the largest files you can use "File Search > Largest Files" to get a list of the largest files in the scanned directory tree.

I 'm trying to scan a directory to find excel files with their use date attributes and their file paths. My intent is to send the results to excel for analysis (trying to cleanup the directory).In the screens, I can see file names, but not with the paths. I 've tried exporting to excel, setting the export function to include the fields I need, but all I get in the export are folders - no file detail. I 've tried doing a global search, saving that as a txt file and parsing in excel, which gives me the filenames and paths, but with all the work parsing, I 'm not saving any time. How can I get an excel listing of filenames with attributes and the full network path?

With the TreeSize File Search please perform a custom search for the Excel files in question.  You have now 2 easy options to get the results to Excel:

1. Press Ctrl+A to select all results, the right click on the results and choose to copy them to clipboard. You can now paste them to an Excel sheet.

2. Choose to save the search results and select the CSV-format. This can be opened in Excel by double clicking on it.

If you are performing this search frequently, you should save the search options. You can then even automate this process using the command line options of TreeSize.

We will add the ability to export the search results to a native Excel file in TreeSize V5.2.