Processing mail / Forwarding

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Processing mail / Forwarding

Processing mail

Q: We have recently connected SmartPOP2Exchange to a 2003 Exchange. Since this time we have received emails that do not display characters correctly but the backup emails are OK. What can we do so that the characters are displayed correctly?

A: This problem does not come from SmartPOP2Exchange. It is a common problem of the 2003 Exchange Server:
If SmartPOP2Exchange changes the email header, i.e., the active Spam-Filter adds the SpamAssassin header field, then SmartPOP2Exchange will recode the header. Therefore, UTF-8 will be used when no code per content-type is indicated.
As long as SmartPOP2Exchange does not change the mail header, then the problem will not occur. That the actual problem comes from the 2003 Exchange Server.

Q: I want to retrieve my mail from two accounts via SSL on port 110. Even if I select the "Use SSL" check mark it doesn't work....What's wrong?

A: Please make sure, that the SSL certificate of your server is (still) valid. As a system service, SmartPOP2Exchange is bound to assume, that your certificates are valid - so if the POP3 server delivers an invalid certificate, SmartPOP2Exchange cannot proceed without a valid certificate.

Q: I want to receive a mail which is bigger than the Exchange Server message size limit. How do I do it ?

A: To solve this problem you have to do a workaround using a rule. Create a global rule using the condition "Messages with a size bigger than [enter size limit here]". As action choose "Save attachments to [enter a save path here]" and check the "Add path of save attachments to message body" option. Also add the action "Forward without attachments".  

Forwarding (Regarding to Exchange Server configuration please read the chapter "Setup guide for connecting Exchange Server")

Q:I get an error message "Relaying denied /Not allowed to relay" when using the action "Send auto reply to sender with following text", what can I do?
A:This error message means that  SmartPOP2Exchange tries to send out a message through the Exchange Server but the Exchange Server doesn't allow this.
To enable this please try the following:
The relaying permission for Exchange Server 2007/2010 and 2013 needs to be set using exchange powershell:
       Get-ReceiveConnector "<you receiveconnector id/name>" | Add-ADPermission -User "NT AUTHORITY\ANONYMOUS LOGON" -ExtendedRights "Ms-Exch-SMTP-Accept-Any-Recipient"
[See Help article at Microsoft]
Restricting the receive connector to localhost only is not possible; you need to accept at least the local network too: 127.0.0.0/8 (loopback) and 192.168.0.0/16

 

Q:Is there a way to test if my Exchange Server can receive emails via SMTP?
A:Enter the following lines in the command line to simulate sending an email via SMTP to the Exchange Server:

 telnet [Your Exchange server's IP] 25
 HELO
 MAIL FROM: smartpop2exchange@jam-software.com
 RCPT TO: [your email address]
 DATA
 Test
 .
 QUIT