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SmartCallMonitor is the new phone client software for TAPI
capable hardware like a telephone system or an ISDN card (please note: SmartCallMonitor requires TAPI drivers). It also
monitors calls using a NCID (Network caller ID) server (which is
provided by a VoIP-Box (like FRITZ!Box). It automatically tries to match
incoming phone calls with data stored in your Microsoft Outlook and Google contacts
to provide you with information about the caller (e.g. name, address
etc.). The information will be shown in a neatly arranged datasheet.
You can use caller ID with all compatible devices such as modems, fax machines, or mobile phones.
SmartCallMonitor works just like a switchboard: accept, end, make, broker, and even put calls on hold - you have the total control at the touch of a button.
A global hotkey enables you to copy a phone number from any other program to the SmartCallMonitor.
If SmartCallMonitor cannot find matching information about the caller in your MS Outlook or Google contacts, it can use an internet reverse search service to obtain information about the caller (via "MSN.WhitePages.com"). With just one click, you can start a Google search directly from the monitoring software to look for further information about a call (e.g. the company's website). The detailed view shows you all information about the selected entry at a glance.
SmartCallMonitor provides an integrated address book allowing you to store caller information. Contacts can be added automatically - sit back and let your list of contacts grow with each new call.
With SmartCallMonitor you always know who is calling. In the integrated journal, you can filter missed calls or specifically search for a contact or a number in the call log. Answered calls can be registered in the Outlook Journal.
This is how SmartCallMonitor will simplify your daily office routine:
- Automatically import incoming and outgoing calls into the address book.
- Search Outlook and Google contacts for caller information and imported into the address book.
- Define for which kind of calls (e.g. only outgoing calls, only external numbers) shall be looked up.
- A comfortable interface allows easy management of address book entries.
- Create call back reminders for missed calls with just a few clicks.