SmartCallMonitor

Powerful Solution for a Modern Telephony System

  • Professional Call Management Across All Devices
  • All Information on the Callers at a Glance
  • Insightful Statistics on Your Call Data
30 Days Free Trial
Prices & Licenses

Communicate More Efficiently

SmartCallMonitor easily adds the functionality of a telephone system to your TAPI-capable devices and transforms your phones and computers into a modern and highly efficient CTI solution. With a SIP account you will also benefit from all advantages of VoIP using SmartCallMonitor. Get your powerful solution for a modern telephony system.

Screenshot SmartCallMonitor
Call Management Across All Devices
Each SmartCallMonitor client can act as SmartCallMonitor server, so there is no need for the TAPI interface on every computer.
Reverse Caller Lookup & Call Statistics
Automated search in Microsoft Outlook, Google or the online directories, CRM system, and customer database. Recording of all data on the call.
VoIP Softphone
Simply use your headset connected to the computer to make calls via SmartCallMonitor. You only need a SIP account.
More Powerful Features

Visual Tour

All calls and call information at a glance.

New contacts are automatically added to the integrated address book.

The control panel provides an overview of all available lines and all current calls.

Statistics inform you about the number of calls, total duration of telephone calls, duration per call, duration per line.

The pop-up window delivers a clear overview of incoming and/or outgoing call data.

Compatibility

SmartCallMonitor runs on any current edition of the Windows operating systems (32-bit and 64-bit) and also supports all current Windows Server versions starting with Windows Vista and Server 2008. The required .NET 4.7.2 will be provided during setup.

Extended Compatibility Overview

Use Cases

Regardless of whether your computer is a workstation or a server, SmartCallMonitor Professional provides access to connected telephone devices for multiple computers. Learn how you can use SmartCallMonitor to establish comprehensive call management across all devices!

Image showing the central call management via server

Use Case for Server:

Is the server equipped with a TAPI interface and you want other computers to have the TAPI functionality too? Install the software on all connected computers. The data of the calls is retrieved by the server and the calls are controlled centrally. There is no need for the TAPI interface on every computer anymore!

Image showing handling of calls via the TAPI interface

Use Case for Computers With a TAPI Interface:

A sales, customer support employee can forward a call to the colleague who has been identified by SmartCallMonitor as the responsible account manager using the information from the database. The smart solution communicates between the computers that are connected to a TAPI device.

References

4 stars out of 5

SmartCallMonitor mostly shines if used in a big business where information mostly goes about through phones. Most time is spent configuring the contacts database, but once this is done, the application handles everything else, providing details you request. Read the complete review.

Mircea Dragomir, softpedia.com

More Information and Documents

Get more information on the powerful software for phone call monitoring, find out how SmartCallMonitor works and have a look on our license information.

Downloads

FAQ, Online Manual
Changelog
License Information

Optimize Your Home Office or Get an Integrated Professional Telephony Solution

We offer the phone monitor software as freeware for single-user workplaces or small offices and as a full-featured powerful solution for larger companies. Take a look at the selection of functions and find the right edition for you.

SmartCallMonitor Free Icon
Free

SmartCallMonitor Free

Free Download
Powerful reverse lookup
Unlimited TAPI lines
Meaningful statistics
Integration with CRM system or customer database
VoIP telephony
SmartCallMonitor Product Icon

SmartCallMonitor Professional

Free Trial
Powerful reverse lookup
Unlimited TAPI lines
Meaningful statistics
Integration with CRM system or customer database
VoIP telephony
Buy now from $ 46.95
Full Edition Comparison